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In line with government guidance, selected stores in England, Ireland and Wales are temporarily closed. Whilst we’re not able to serve you in person, you can continue to shop with us here online.

CUSTOMER UPDATE

We have recently experienced an increase in customer contacts and have delays to our usual response times. If you've already raised a query, please wait for one of our advisors to respond. Raising a repeat query will likely slow down the response. Please accept our apologies for the current delay.

Key Updates


  • Any purchases from our stores will have the returns policy frozen whilst the store is closed and you can return to where you purchased from when we reopen
  • Please do not return any store purchases to our warehouse as these will not be processed
  • Please note that any online purchases for the UK will be delivered within 3-5 working days.

For all press enquiries please contact the Moss Bros. team at Lee Comms [email protected]