Friday 23rd April 2021
"The made-to-measure service ‘Tailor Me’ provides the best quality affordable suits on the high street, second only to your traditional bespoke suit tailors.
The service is good but it could be great. If they provided suits that were a jacket size 28 or 26 and are mindful of the arm hole sizes they could provide suits that would fit a woman and younger/smaller men. This would also allow customers to save money on further adjustments at the tailors thus having more budget to spend on the fabric choice of the suit.
I have had a couple of issues with the Tailor Me page on the Moss Bros website were the page wouldn’t load and the design I made wouldn’t save on my account. Due to this I do think the service would be better presented as an app. The online service is good for seeing the design and what your suit would look like. I Find it helpful to see how much the fabrics cost and the construction. I am interested in understanding the construction of the fabrics and will only buy 100% wool or linen suits so I would like to see this information return to online. However, for me, I do prefer going into store to see and feel the fabrics for myself.
I don’t rate the neck ties as many of them are polyester, I only buy silk or wool. Also, as a woman I buy women’s shirts from another brand. My tie clip is from Moss Bros and Im happy with that. I would buy skinny braces if they were tastefully patterned. There are however other online brands that provide ones I like.
For me, Moss Bros needs to step up on being a unisex suit makers and increase the quality of their accessories by providing more silk and wool ties as well as self tie bow ties."
Wednesday 23rd December 2020
"Nicely done, needed a suit fairly quickly as I had two children with me. Safety first as when measuring two masks were used from the tailor. All in all made very easy. I was in and out."
Sunday 20th December 2020
"Excellent service,they assisted me in the loveliest of way.
Enjoyed the atmosphere in the shop."