If you have a question or a problem, it might be quicker for you to check our FAQs section before contacting us. We’ve tried to cover most issues, so your answer could be there.
Need help with your online order - please call 0870 950 7654, we are here Monday to Friday from 9am to 6pm (excludes Bank Holidays) and Sundays 9am to 4pm.
If your query is not web related, please call our general customer service 0870 950 7654 Mon to Fri 9am to 6pm (excludes Bank Holidays).
Saturday 21st Dec – 9am to 4.30pm(GMT)
Sunday 22nd Dec – Normal Service
Monday 23rd Dec – Normal Service
Tuesday 24th Dec – 9am to 5pm(GMT)
Wednesday 25th Dec – CLOSED (Christmas Day)
Thursday 26th Dec – CLOSED (Boxing Day)
Friday 27th Dec – 9am to 4pm(GMT)
Saturday 28th Dec – 9am to 4.30pm(GMT)
Sunday 29th Dec - Normal Service
Monday 30th Dec - Normal Service
Tuesday 31st Dec – 9am to 5pm (New Years Eve)
Wednesday 1st Jan – CLOSED (New Years Day)
Thursday 2nd Jan – Normal Service
Friday 3rd Jan – Normal Service
Saturday 4th Jan – CLOSED
Back to Normal Service from Sunday 5th Jan 2014