Moss
Slim Fit Neutral Jacket

Terrible service. My ticket was closed down without my enquiry even being investigated or looked into so had to make contact again to reopen. No apology was given for the ticket being closed down in error and my query is still not resolved as I've not yet received my parcel and not been given any timescales as to when I can expect to recieve it either.

Nice fitting suit in a shade that I would not normally wear but I love the colour, it is a welcome throwback twenty-odd years. It is suitable for many skin tones and types and feels very soft to the touch.

i took advantage of the resend policy to make sure the suit fitted. I used the moss brod label provided to me by the courier. i never got a refund so i couldnt be more dissatisfied

I picked out a jacket that I wanted for an event at the end of the week and a sales assistant helped me with sizes and alterations. I thought the size they picked out seemed to small on me, especially when they pinned it, but they insisted it was a good fit. I came back 2 days later excited to collect but I tried it on and it looked awful - it looked like I had a children’s jacket on and I could barely button up! I explained to a different sales assistant and they offered to have it re-altered to allow more room. I come back 1 day later and the jacket is still too small. I had no option to take it because it was the day before my event. I trusted the sale’s assistant’s expertise and it wasted me £130 and took 2 days of visiting Westfields